Community Guidelines

Be kind

Assume good faith. Most of the time the person you're replying to is just someone down the street who's having a bad day, not a bot or a bad actor. Disagree freely, but do it without name-calling, mocking, or cruelty. Personal attacks, slurs, or dehumanizing language — racial, religious, sexual orientation, gender identity, disability — are not allowed and will be removed on sight.

Stay local

Your neighborhood feed is for neighborhood-relevant content: local news, local events, lost pets, recommendations, classifieds, local civic discussion. National politics and global arguments are the internet's business elsewhere — keep that off the platform or at minimum keep it tied to local impact ("how does the new zoning bill affect our block?" is fine; "general partisan bickering" is not).

Respect privacy — no doxxing

Do not post someone's home address, phone number, employer, workplace location, photos of them or their kids without consent, or other personally identifying information. This applies even if the info is technically public elsewhere. If a neighbor says "don't share that," listen.

Photos of license plates, children, and faces of minors without explicit parental consent — please blur them before posting.

No harassment

Harassment includes:

• Repeatedly targeting the same neighbor after they've asked you to stop.
• Threats of violence, even in "jokes."
• Coordinating a pile-on against a specific person.
• Unwanted sexual attention.
• Using multiple accounts to evade blocks.

If you are being harassed, report the content and block the user. If the harassment continues from new accounts, tell a mod — we take ban evasion seriously.

No illegal content

Don't post illegal stuff. That means no CSAM (we report to NCMEC and law enforcement), no threats of violence against real people, no incitement to commit crimes, no sale of stolen goods, no solicitation of drugs or weapons. We'll cooperate with lawful investigations.

No spam

Spam includes bulk commercial messages, link-farm posts, referral-code spam, crypto pumps, MLM recruiting, and any behavior where the goal is traffic rather than conversation. Legitimate local businesses are welcome — list yourself in Businesses, post about events and offers in moderation, and engage authentically with neighbors.

No impersonation

Don't pretend to be someone else. This includes:

• Using a real neighbor's name or photo without permission.
• Claiming to be an elected official, HOA board member, police officer, or business owner when you aren't.
• Operating a "parody" account that a reasonable reader might mistake for the real person.

Anonymous / pseudonymous accounts are fine — just don't actively pretend to be someone specific.

How moderation works

Every neighborhood has its own moderators and admins, and the platform team reviews reports escalated beyond a neighborhood. When you or another neighbor reports content, a mod reviews it and takes one of these actions:

• No action — the content doesn't violate the Guidelines.
• Soft warning — a private note to the author.
• Removal — the post or comment is taken down; the author is notified and told why.
• Temporary suspension — usually 1-7 days, for repeated smaller violations.
• Ban — for severe or repeat violations.

All moderation actions are logged in the audit log for accountability.

Appeals

If you think a moderation action against you was wrong, reply to the notification you received or email admin@clubcity.org. Explain your side. A different mod or a platform team member will review. If the original action was an error, we'll reverse it and clear the strike from your record.

One last thing: be the neighbor you want next door

The most valuable thing on ClubCity isn't any single post or feature — it's the culture of the neighborhood. That culture is whatever you and your neighbors decide to make it. Set the tone. Welcome new members. Answer questions. Share what you know. That's what makes a neighborhood connected.